Admin volunteers work alongside bureau staff and advisers to provide essential clerical duties which can include:
  • Dealing with incoming and outgoing mail
  • Updating information resources that advisers use, such as leaflets on local services and advisers handbooks 
  • Using spreadsheets, databases and word processing packages 
  • Receiving and sending faxes, mail, e-mail and telephone calls 
  • Photocopying, filing 
  • Maintaining stocks of leaflets and stationery
  • Helping to arrange events 
Specific qualifications and experience are not required to take on the role. You need to:
  • Have a good manner when talking to people 
  • Be friendly and approachable 
  • Have basic computer skills 
  • Have an understanding of and commitment to confidentiality
How do I apply?
Citizens Advice Trafford recruits throughout the year.

If you are interested in volunteering with us, please read our
notes on applying and complete our application form. The application can be either e-mailed to: , or sent to 

Senior Advice Service Manager 

Citizens Advice Trafford

1 Waterside Plaza



M33 7BS

We look forward to hearing from you!