Volunteer and make a difference!
Extraordinary People. CAB Volunteers.
Would you like to volunteer to work with Citizens Advice Trafford? 
You can play a part in improving the lives of people and influencing the development of local policies and services within the Trafford Borough and nationally.
At present we are recruiting Telephone Advisers and Information Assistants.
In 2011-12 over 20,000 hours of our volunteer's time was spent improving the lives of people in Trafford. 
Citizens Advice Trafford has over 100 volunteers - making up about 90% of our workforce. We are always keen to welcome new volunteers, as they are the life blood of our charity.
Our services

  • Telephone Adviceline service for the Trafford community
  • Specialist Welfare Benefits, Debt caseworkers.

Why volunteer?
Volunteering is hugely rewarding - you can learn new skills, make friends and feel part of an enthusiastic team.

Above all, it's a chance to make a real difference.  By volunteering you will be playing an active part in improving people's lives and influencing the development of national and local policies and services.
For further information and what to do next if you are interested in volunteering with us, please read these documents- Why volunteer for us and Volunteering with a disability.

Volunteer roles
There are a variety of roles which you can chose from, details of these can be found by selecting the volunteer role in the list below.

Some of our roles are more flexible than others; however we will be as flexible as possible in enabling you to volunteer at the times that suit you the best. 

*Citizens Advice Trafford works in partnership with Trafford Council in delivering the Trafford Assist Scheme. Trafford Assist mainly helps those who are facing extreme financial difficulties usually due to family crisis, benefit sanctions or delays.

We help applicants who cannot make their own application to the scheme apply for help from Trafford Assist.

If you're interested in helping people in Trafford who are dealing with financial hardship please visit Citizens Advice Volunteering pop in your postcode and tick the application box for gateway assessor.

For more information click Trafford Assist

Training and support
Volunteers receive face-to-face training, take part in e-learning and complete on the job training.

Citizens Advice training is valued throughout the advice sector and beyond and has helped many of our volunteers secure paid positions in the service and elsewhere.

Citizens Advice Trafford will cover any reasonable travel costs incurred by volunteering.
How do I apply?

If you are interested in volunteering with us, please click here

Frequently asked questions
If you have questions about volunteering see our Volunteering FAQ's

We look forward to welcoming you to Citizens Advice Trafford!

Citizens Advice Trafford is committed to equal opportunities for everyone. We actively welcome volunteers of all ages from a wide range of different backgrounds. We have national staff and volunteer support groups for black and disabled people, women, lesbians, gay men and bisexuals.